: Motor Mount Failures....
Beaullieu 12-28-2007, 01:34 PM My 02 Odyssey has 104k miles and I have been bracing for the dreaded transmission failure that seems to be haunting these vans. Two days ago, my wife told me that when she shifted from Park to Reverse, the transmission hesitated and made a loud clunking sound when it moved into Reverse.
I dropped off at my dealer late yesterday expecting to get news of the tranny going bad. However, what I heard about an hour ago was not what I expected. The service advisor called and told me that the tranny is fine but 2 motor mounts and the tranny mount are all broken and that's what's causing the clunk going into reverse. He quoted just under $1k to repair.
I politely shared with him that I fully expect for Honda to cover as all the mounts failing is not my idea of Honda reliability. Especially based on the long and reliable service I've received from other Hondas. I had an 87 Accord that went 235k before I sold it with no tranny or motor mount problems. So, the service advisor told me he would take my request to the General Manager and to Honda to see what they will do.
My question to you guys is what is the reasonable life of motor mounts? I've never had to replace them on any vehicle I've owned and I've driven a number of Honda cars and Toyota trucks to 200k and beyond.
Should I expect Honda to cover any of this expense? I'm hoping the dealer will help as I've purchased both a Ridgeline and CRV from them in the past 18 months. :(
Black Pearl 12-28-2007, 02:03 PM Try to search for a TSB on the problem and see if there is a note on goodwill consideration.
I would contact Honda Corporate and open a case. You are right, motor mounts don't seem to fall into the vaunted Honda reliability.
Honda Tech 12-28-2007, 02:36 PM There have been known issues with the front hydraulic mount deteriorating and causing idle vibration and harsh shifting. The TSB (06-030) indicates that normal warranty applies, which would have been 3/36 on your Odyssey.
The other mounts can fail if the rubber gets deteriorated, but you really can't accurately compare different vehicles and different model years to assess what 'normal' would be regarding mount failures. I have seen a frequency of mount failures on older and different model Hondas consistant with the number of Odyssey front mount failures.
If you had to replace all of the mounts, it would be less than $250 in parts (the front hydraulic mount is pretty expensive, but the others are all pretty cheap), so it sounds like your service department is quoting some very high labor if your estimate was around a grand.
Beaullieu 12-28-2007, 02:48 PM Thanks for the response everyone....
I've been checking around and was referred to an independent shop by a friend who is close with the owner. I was told by the owner of this shop that he has seen failures fairly regularly but he would charge in the neighborhood of $450 - $500 for the same work.
If Honda turns me down for any help, I plan to take it to the independent shop.....
rberman999 02-22-2008, 08:52 PM Beaullieu,
Sorry I can't speak directly to you motor mounts but I can speak to dealing with Honda. I don't want to re-direct this topic, but I found in dealing with Honda Customer Care for a left front coil spring that broke on my Honda Odyssey (2000 LX with ~ 118K, well out of warrenty) Honda "stepped up" if you want to call it that. When the spring broke it took the left ABS wheel sensor out along with the left outboard CV joint boot (Honda Tech, if you see this it might sound familar to you....). So Honda corporate was willing to pick up the cost of those parts (spring, CV joint boot and ABS sensor), the problem as I saw it was I could by the parts on the internet from an online Honda dealer for $112.00 plus shipping and tax (this dealer is in my home state). My thought was if I could buy the parts at "internet retal" for $120 (lets face it someone is still making a profit at this cost), then what was Honda really giving me, maybe $50-60 "good will"? What I was looking for was for me to cover the cost of a coil spring and the labor to replace it and have Honda cover the additional damage caused by the spring failure (parts and labor). When you look at the labor rate only, to replace the parts at full dealer labor rate cost of $110.00 per hour at a "book" time, the repair would have still been very costly to me, ~ $450 (for the labor alone). That was with me working first with my dealership, with them contacting Honda Customer Care (in CA) and me contacting Honda Customer Care (in CA). So what is my point? Well I would sugguest that if I had it to do over and if you want to get the best deal for Honda to pick up the most for you repair, you stand a better chance working directly with your service rep. at the Honda dealership along with the dealership service manager and the area Honda zone representative. Request a meeting so that the four of you are face to face so to speak. I feel that you would likely get far more that way than working through / over the telephone with a Honda customer care person in CA. You should also be able to get a decision fairly quickly, a day or two at most (it took almost 2 weeks to get the Honda Customer Care offer). Hope this helps. Russ
Sorry, I did not realize this was an old thread, but it still may help someone....
dparrothead1 02-23-2008, 12:29 AM I would be interested in finding the outcome of this situation.......
Inshan 10-13-2008, 08:29 PM [QUOTE=rberman999;257]Beaullieu,
Sorry I can't speak directly to you motor mounts but I can speak to dealing with Honda. I don't want to re-direct this topic, but I found in dealing with Honda Customer Care for a left front coil spring that broke on my Honda Odyssey (2000 LX with ~ 118K, well out of warrenty) Honda "stepped up" if you want to call it that. When the spring broke it took the left ABS wheel sensor out along with the left outboard CV joint boot (Honda Tech, if you see this it might sound familar to you....). So Honda corporate was willing to pick up the cost of those parts (spring, CV joint boot and ABS sensor), the problem as I saw it was I could by the parts on the internet from an online Honda dealer for $112.00 plus shipping and tax (this dealer is in my home state). My thought was if I could buy the parts at "internet retal" for $120 (lets face it someone is still making a profit at this cost), then what was Honda really giving me, maybe $50-60 "good will"? What I was looking for was for me to cover the cost of a coil spring and the labor to replace it and have Honda cover the additional damage caused by the spring failure (parts and labor). When you look at the labor rate only, to replace the parts at full dealer labor rate cost of $110.00 per hour at a "book" time, the repair would have still been very costly to me, ~ $450 (for the labor alone). That was with me working first with my dealership, with them contacting Honda Customer Care (in CA) and me contacting Honda Customer Care (in CA). So what is my point? Well I would sugguest that if I had it to do over and if you want to get the best deal for Honda to pick up the most for you repair, you stand a better chance working directly with your service rep. at the Honda dealership along with the dealership service manager and the area Honda zone representative. Request a meeting so that the four of you are face to face so to speak. I feel that you would likely get far more that way than working through / over the telephone with a Honda customer care person in CA. You should also be able to get a decision fairly quickly, a day or two at most (it took almost 2 weeks to get the Honda Customer Care offer). Hope this helps. Russ
Sorry, I did not realize this was an old thread, but it still may help someone....[/QU
If you had your coil spring replaced with Honda's original coil spring more than likely it will break again, unfortunately it appears that honda has some issues with these coil springs.
COLOHONDA 10-28-2008, 01:19 PM well, i have 2 out of the three mounts done. i will attempt to replace the third one today. that hydraulic fluid from that one mount smells bad!! nasty stuff!!! i'm thinking positive that everything will go smooth with this third one. i couldn't get a breaker bar to go lefty loosey in order to loosen the top mounting bolt, due to a crossmember in the way. so i had to take it to work so i could borrow an air ratchet to get in there. i don't wanna tear the whole bottom apart just to get that mount off. so i will tackle it with a positive attitude and a smile! TTFN
COLOHONDA 10-29-2008, 03:30 PM in the words of Homer Simpson, "wahoo!!!" finally got my third motor mount installed! if i had taken a little more time and thinking, i could've had it done a lot sooner...after realizing that i had to unbolt the exhaust from the manifold...then that beast of a broken motor mount just dropped into my hands! what a wonderful sight! so, the real test will be driving home tonight, which i'm pretty confident that i shouldn't have that all around annoying "hard shift" feeling anymore! Life is good!!!
j85355 03-23-2011, 02:03 PM Like everyone here, my 2005 Odyssey with 53,000 miles was diagnosed with cracked motor mounts. We had brought the car to the dealer for a recent recall and they found this problem and would love us to pay $1900 to fix them. I immediately called Honda of America and registered a complaint because, even though I've had a few Hondas and kept them for a long time (9 years, 6 years respectively), I've never heard of this problem. They are reviewing my case. Subsequently, I googled the problem and saw a number of car forums discussing this issue.
During my initial discussion with Honda, they said that very few people (about one a month) call to complain about this problem. He then admitted that they estimate only 2% of the public actually call the Corporation.
Therefore, I would suggest to everyone that they call Honda of America and complain, perhaps they will put through a voluntary recall. (By the way, I've also registered a complaint with the National Highway Traffic Safety Administration who also said that they encourage anyone with this similar problem to contact them).
anjy834u 04-06-2011, 04:36 AM well mounts have always caused an issue in such models. its high time the company does something about it.
7515DG 06-07-2011, 09:34 PM my '05 Odyssey with 114,000 has one broken and one cracked motor mount.
We plan to keep the van for a few more years. Does it make sense to replace all 4 mounts now, even tho only 2 are broken? How long can we expect the others to last? Seems like we should go ahead and replace all 4 while we are spending the $ for labor to install 2 - why not go for all 4??
golded92 06-20-2011, 07:09 PM With around 90K miles, all four of ours are cracked. Dealer and Honda complaint line were not particularly sympathetic. Filed a formal complaint with Honda and NHTSA. Looking at $900 for the rear mount, $825 for the front, and $275 for each of the sides. UGHHHH!
roundlakejim 09-26-2011, 03:45 PM I have 2005 Honda Odyssey EX with 123500 miles on it. I believe it also needs to replace the front engine mount. You can order from Majestic Honda (Google it) for OEM parts and ask for a local mechanic to peform the repair.
I ordered both the front and rear engine mounts for my 05 Odyssey EX from Majestic Honda. The total came less than $200 including shipping for both front/Rear engine mounts. It requires 2 hour time for front replacement and 1-1/2 hours for the rear replacement. The total labor is 3-1/2 hours to replace front/rear engine mounts for my 05 Odssey EX van.
The Odyssey EX-L/Touring version with fuel management system(ACM) will require more expensive engine mounts. I heard many owners complained about their short life. They are about $430 for either front/rear based from Majestic Honda web site. The ones quoted with $800/$900 for each front/rear is probably use such engine mounts. Good luck.
Update:
I went to a local mechanic to have the engine mounts replaced. I only need to replace the front engine mount after the mechanic did a inspection. He said the front engine mounts usually go bad first especially on the heavy leadfoot drivers. My wife was the main driver for the van. I rest my case. :-)
2005 Odyssey EX front engine mount
http://www.flickr.com/photos/67981620@N05/6190269908/
Broken 2005 Odyssey E X front engine mount. The top part of mount complete broke off from the rubber mount base. I set it aside. So people can see the difference.
http://www.flickr.com/photos/67981620@N05/6190269970/
Barry (NJ) 09-26-2011, 05:09 PM Does anyone have the dimensions of these motor mounts? I wonder if there's a less expensive and more durable alternative out there. I put these into my 300zx recently, they're rebuildable and only $180/pair...
http://farm3.static.flickr.com/2689/5782603860_4f730daf3e.jpg (http://www.flickr.com/photos/20967309@N06/5782603860/)
motor_mount (http://www.flickr.com/photos/20967309@N06/5782603860/)
| |